057 355 1000 | info@matjhabeng.co.za
Municipal Services

Water & Sanitation

Matjhabeng Municipality supplies clean drinking water to all formal towns, townships, businesses and industries across its area of jurisdiction — a Constitutional right translated into 25 potable litres per person per day within 200m of every household.

11 Service Areas 93% Blue Drop 500,000+ Residents
Daily Supply 25 L per person / day
Access Radius Within 200m per household
Blue Drop Rating 93% Certified
Emergency Line (+27) 57 391 3911

Areas With Access to Running Water

Clean water delivery
Ensuring Clean Water Supplying clean drinking water to communities across Matjhabeng

These areas comprise residential, business and industrial users that are serviced. During the 2008/09 financial year the Municipality purchased 32,125 Ml of water from Sedibeng Water.

Service Delivery & Partnership

Water Supply Distributor

Matjhabeng Local Municipality

The administration and operations are managed by Matjhabeng Municipality through regulated service tariffs. Municipal tariffs are charged monthly on customer accounts.

  • Regulated tariffs & billing
  • Meter readings & maintenance
  • Customer account management

Water Supply Partner

Sedibeng Water

Our bulk water supply and maintenance is done by Sedibeng Water to bring clean drinking water to the communities — improving the lives of thousands of Matjhabeng residents.

  • Bulk water procurement
  • Reservoir & pipeline infrastructure
  • Water quality monitoring

Water Access by Ward

Every ward in Matjhabeng has access to potable water. Select your ward below to view details, contact your ward councillor, or report a water-related issue.

1

Ward 1

Thabong

Cllr. I. Mphore

2

Ward 2

Hennenman

Cllr. P. Nthuba

3

Ward 3

Hennenman

Cllr. M. Badenhorst

4

Ward 4

Meloding

Cllr. L. Mohapi

5

Ward 5

Meloding

Cllr. A. Helepi

6

Ward 6

Meloding

Cllr. M. Khepeng

7

Ward 7

Thabong

Cllr. N. Xaba-Monjovo

8

Ward 8

Virginia

Cllr. V. Sotenjwa

9

Ward 9

Virginia

Cllr. J. du Plessis

10

Ward 10

Kutlwanong

Cllr. S. Ramalefane

11

Ward 11

Bronville

Cllr. S. Tsuinke

12

Ward 12

Thabong

Cllr. Z. Moshoeu

13

Ward 13

Thabong

Cllr. T. Thelingoane

14

Ward 14

Thabong

Cllr. R. Moopela

15

Ward 15

Thabong

Cllr. S. Motlatsi

16

Ward 16

Thabong

Cllr. I. Molula

17

Ward 17

Thabong

Cllr. T. Kalipa

18

Ward 18

Kutlwanong

Cllr. I. Maruping

19

Ward 19

Nyakallong

Cllr. P. Ramatisa

20

Ward 20

Kutlwanong

Cllr. D. Montoeli

21

Ward 21

Kutlwanong

Cllr. K. Ntoni

22

Ward 22

Kutlwanong

Cllr. C. Makaliane

23

Ward 23

Thabong

Cllr. K. Tlake

24

Ward 24

St Helena

Cllr. M. Mphikeleli

25

Ward 25

Riebeeckstad

Cllr. M. van Rooyen

26

Ward 26

Thabong

Cllr. S. Mokhothu

27

Ward 27

Welkom

Cllr. G. Botha

28

Ward 28

Thabong

Cllr. T. Mosia

29

Ward 29

Thabong

Cllr. N. Nkone

30

Ward 30

Thabong

Cllr. M. Molefi

31

Ward 31

Thabong

Cllr. H. Mokhomo

32

Ward 32

Welkom

Cllr. R. Steyn

33

Ward 33

Welkom

Cllr. C. Malherbe

34

Ward 34

Welkom

Cllr. W. Janse van Rensburg

35

Ward 35

Odendaalsrus

Cllr. I. Scheurkogel

36

Ward 36

Nyakallong

Cllr. C. Hanisi

Your Right to Water

Constitutional Guarantee

In South Africa, alongside the right to sufficient food, health care and social security, the Constitution guarantees access to 'sufficient water'. This guarantee is translated by the Department of Water Affairs and Forestry (DWAF) into specific regulations forming part of the Basic Services Policy adopted in 2001.

25 L per person / day
200 m max distance per household

Access Statistics

The 2011 Census and 2019 Quantec data indicate the extent to which water accessibility has improved over time for Matjhabeng residents.

MLM — Tap in Home
56%
Lejweleputswa DM
49%
Free State
46%

+8% increase since 2009, owing to water infrastructure development.

Blue Drop Certification

The Blue Drop (BD) Certification Programme is an incentive-based regulation developed in 2008 to allow service providers to manage and regulate water quality according to standards and legislation.

93%
Matjhabeng Blue Drop Rating Higher than the national average Only Maluti-A-Phofung LM rates higher (98%)

Report a Water or Sanitation Issue

1

Call Emergency

For burst pipes, no water, or sewer overflows

(+27) 57 391 3911
2

Email Customer Care

For billing and account queries

info@matjhabeng.co.za
3

Online Statements

View your water statement & consumption

matjhabeng.cabedocs.com

About Water in Matjhabeng

In South Africa, alongside the right to sufficient food, health care and social security, the Constitution guarantees access to 'sufficient water'. This guarantee is translated by the Department of Water Affairs and Forestry (DWAF) into specific water regulations which form part of the Basic Services Policy adopted in 2001. These regulations set a minimum standard of 25 potable litres of water per person per day available within 200 metres of every household.

The South African Census, conducted in 2011, along with 2019 Quantec data, indicates whether residents of the MLM have been afforded the right to clean drinking water and to what extent water accessibility has improved over time.

Residents of the MLM have more secure access to drinking water than in the Lejweleputswa DM and Free State Province, while being on par with the rest of the country. In 2019, 56% of MLM households have a water tap in their home, compared to 49% of those in the Lejweleputswa DM and 46% of households in Free State. This represents an increase of 8% since 2009, owing to the development of water infrastructure in the municipality.

Access to sufficient water is a right as enshrined in the Constitution. However, it cannot be said that this right is realised if the quality of that water poses health risks for human consumption. This is the basis from which the incentive-based regulation Blue Drop (BD) Certification Programme was developed in 2008. The BD allows service providers to manage and regulate water quality management according to standards and legislation.

Matjhabeng has a BD of 93%, which is higher than the average municipality rating. Compared to the wider region, only Maluti-A-Phofung LM has a higher BD of 98%, due to the pristine mountain water sources. As seen in Map 10, the average households with piped water inside their houses, in the wider region is approximately 50%, while 41% of the households have at least one running tap on their property. In comparison, the MLM households have above average access to water, although Metsimaholo LM has 17% greater access to piped water than the MLM, indicating that the economic position of Metsimaholo LM households is currently greater.

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