057 391 3911 | info@matjhabeng.co.za
🚨 24/7 EMERGENCY

If this is a life-threatening emergency, call now:

Public Safety

Emergency Services

Fire, rescue, disaster management and ambulance response — Matjhabeng's emergency teams are on standby 24/7 to protect lives and property across all six towns.

24/7 Response 4 Stations Fire & Rescue

Quick Access

Fire Stations

Matjhabeng Fire & Rescue operates four stations across the municipality, strategically located to ensure rapid response times.

Welkom Fire Station

Welkom

Main
Emergency 057 391 3911
Address Corner Ryk & Stateway, Welkom
Fleet 4 Engines · 1 Ladder · 2 Tankers

Virginia Fire Station

Virginia

Emergency 057 212 4000
Address R72 Access Road, Virginia
Fleet 2 Engines · 1 Tanker

Odendaalsrus Fire Station

Odendaalsrus

Emergency 057 391 3911
Address Voortrekker Street, Odendaalsrus
Fleet 2 Engines · 1 Tanker

Hennenman Fire Station

Hennenman

Emergency 057 391 3911
Address Kerk Street, Hennenman
Fleet 1 Engine · 1 Tanker

Emergency Services Offered

Fire Fighting

Structural, veld and vehicle fire suppression with rapid deployment teams.

  • Structural firefighting
  • Veld & grass fires
  • Vehicle fires
  • Chemical fires

Rescue Operations

Technical rescue for vehicle accidents, water incidents and confined spaces.

  • Motor vehicle extrication
  • Water rescue
  • High-angle rescue
  • Confined space rescue

Hazmat Response

Hazardous materials incident response including chemical spills and gas leaks.

  • Chemical spills
  • Gas leaks
  • Fuel spills
  • Decontamination

Medical Response

Emergency medical response and patient transport in coordination with provincial EMS.

  • First responder services
  • Patient transport
  • Ambulance support
  • CPR & AED response

Disaster Management

Matjhabeng's Disaster Management Centre coordinates prevention, mitigation, preparedness and response to natural and man-made disasters across all six towns.

Flood Response

Preparedness and response to flooding events, including evacuation coordination and temporary shelter setup.

Emergency call: 057 391 3911

Storm & Lightning

Response to severe thunderstorms, lightning strikes and wind damage to property and infrastructure.

Emergency call: 057 391 3911

Drought Management

Water conservation coordination, water tanker distribution, and community awareness during drought periods.

Emergency call: 057 391 3911

Structural Collapse

Response to building collapses, trench failures and other structural emergencies requiring rescue operations.

Emergency call: 057 391 3911

Emergency Safety Tips

Fire Safety at Home

  • Install smoke alarms in every bedroom, hallway and living area
  • Keep a fire extinguisher in the kitchen and know how to use it
  • Never leave cooking, candles or heaters unattended
  • Keep flammable materials at least 1 metre away from heaters
  • Have your electrical wiring checked by a qualified electrician
  • Practice a home fire escape plan with your family every 6 months
  • Never use water on an electrical or grease fire — use a fire extinguisher

Report an Emergency

1

Call Emergency Line

Dial 10177 (Ambulance), 10111 (SAPS), or 057 391 3911 (Fire & Disaster).

2

State Your Location

Give a clear, complete address — including the town, suburb, and nearest landmark.

3

Describe the Emergency

Say what has happened, how many people are affected, and any hazards present.

4

Stay on the Line

Don't hang up until the call-taker tells you to. Keep your phone free for callback.

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