Basic Services
4 servicesCore household services delivered every day — water, electricity, refuse and sanitation.
Water Distribution
Clean, safe drinking water supply and pressure management across all towns.
Electricity Distribution
Reliable power supply, prepaid metering, fault reporting and network upgrades.
Refuse Removal & Sanitation
Scheduled refuse collection, landfill operations and sewer management.
Sewer & Sanitation
Sewer line maintenance, blockages, pump stations and treatment works.
Roads & Infrastructure
4 servicesRoad maintenance, stormwater systems, street lighting and infrastructure upgrades.
Roads & Potholes
Road maintenance, pothole repairs, resealing and gravel road upgrades.
Stormwater Management
Stormwater drainage, channel clearing and flood mitigation.
Street Lighting
Public street lighting, high-mast lights and fault reporting.
Engineering Planning
Master plans, capital projects and municipal infrastructure strategy.
Public Safety
3 servicesTraffic services, licensing, law enforcement and emergency response.
Traffic & Licences
Driver testing, vehicle licensing, enforcement and the Traffic Training Academy.
SA Police Services (SAPS)
Local police stations, contact numbers and crime reporting information.
Traffic Training Academy
Professional training for traffic officers, learner drivers and examiners.
Community & Social
4 servicesLibraries, recreation, community halls and social development programmes.
Libraries
Public libraries across Matjhabeng offering books, internet and study space.
Swimming Pools
Public swimming pools in Welkom, Virginia, Thabong and more.
Theaters & Public Halls
Community halls and theatres available for bookings and events.
Parks & Recreation
Public parks, sports fields, playgrounds and greening programmes.
Health & Environment
3 servicesClinics, environmental health, cemeteries and animal control.
Matjhabeng Health
Primary healthcare clinics, immunisation, maternal care and health services.
Environmental Health
Food safety, air quality, pest control and environmental inspections.
Cemeteries
Cemetery administration, grave bookings and burial services.
Housing & Planning
4 servicesBuilding plans, land use, housing allocation and property valuations.
Building Plans
Submission and approval of building plans for residential and commercial projects.
Land Use & Zoning
Township establishment, rezoning applications and land use management.
Housing Allocation
Housing waiting lists, allocation processes and beneficiary enquiries.
Property Valuations
Municipal property valuations, valuation roll and objection processes.
Business & Economy
3 servicesBusiness licensing, LED programmes, tourism and enterprise support.
Business Licensing
Trading licences, business permits and compliance certificates.
Local Economic Development (LED)
LED strategy, enterprise support and small business development programmes.
Local Tourism
Tourist attractions, accommodation listings and tourism information.
Municipal Administration
5 servicesAccount enquiries, billing, IDP, public documents and general administration.
Integrated Development Plan (IDP)
Municipal IDP documents, review process and public participation.
Account & Billing
Municipal account enquiries, statements, payments and debt arrangements.
Customer Care
Log complaints, track service requests and contact the call centre.
Service Documents
Policies, bylaws, performance agreements and public municipal documents.
Contact Directory
Direct contact details for all municipal departments and staff.